Refund Policy
30-Day Refund Policy
At Mener.shop, we want you to be completely satisfied with your purchase. If for any reason you are not, you may request a refund within 30 days of receiving your order, subject to the conditions outlined below.
Eligibility for Refunds
To be eligible for a refund:
- The product must be unused and in its original, unopened packaging.
- The product must be in the same condition as when you received it.
- Proof of purchase (e.g., receipt or order confirmation) must be provided.
Non-Refundable Items
We cannot accept refunds for:
- Products that have been opened or used.
- Products not in their original packaging or that show signs of tampering.
- Items purchased on clearance or marked as "final sale."
Refund Process
To initiate a refund:
- Contact Us: Email us at info@mener.shop with your order number, reason for the return, and any supporting details.
- Return Authorization: Once approved, we will provide instructions for returning the product.
- Ship the Item Back: You are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure safe delivery.
- Refund Issuance: Upon receiving and inspecting the returned item, we will process your refund to the original payment method within 5-7 business days.
Additional Notes
- Original shipping costs are non-refundable.
- We reserve the right to refuse refunds if the returned product does not meet the conditions stated above.
Thank you for shopping with Mener.shop!
"Master Your Grooming Routine, One Step at a Time – The Mener How-To Series."
How to Use Mener Hair Clay for the Perfect Style
Achieve a natural, effortless look with strong hold and a matte finish using Mener Hair Clay. Here’s a simple step-by-step guide to help you get the best results:
Step 1: Start with Dry or Slightly Damp Hair
For maximum hold and texture, apply Mener Hair Clay to dry hair. If you prefer a more relaxed, natural look, slightly damp hair works well too.
Step 2: Scoop a Small Amount
Take a small amount of clay—about the size of a pea. A little goes a long way, and you can always add more if needed.
Step 3: Warm It Up
Rub the clay between your palms until it softens. This helps distribute it evenly through your hair without clumping.
Step 4: Apply Evenly
Run your hands through your hair, starting from the back and moving towards the front. Use your fingers to work the product from the roots to the tips for added volume and control.
Step 5: Style as Desired
Shape your hair with your fingers for a messy, textured look, or use a comb for a more defined style. The clay’s strong, flexible hold lets you reshape your hair throughout the day.
Step 6: Add More if Needed
If you need extra hold or definition, repeat the process with a small additional amount. Remember, less is more with Mener Hair Clay.
Pro Tips:
- For extra volume, blow-dry your hair before applying the clay.
- Combine with Mener Sea Salt Spray for added texture and a natural, beachy finish.
Stay sharp, stay styled—the Mener way.
How to Use Mener Sea Salt Spray for Effortless Texture
Get that relaxed, beachy look with natural volume and texture using Mener Sea Salt Spray. Whether you want a casual, tousled style or extra lift, here’s how to make the most of it:
Step 1: Start with Damp or Dry Hair
For best results, apply the sea salt spray to slightly damp hair. You can also use it on dry hair to refresh your style and add texture.
Step 2: Shake Well
Give the bottle a good shake to ensure the ingredients are perfectly mixed for maximum effect.
Step 3: Spray Evenly
Hold the bottle about 15-20 cm away from your head and spray evenly, focusing on the roots and mid-lengths. Use 5-7 sprays depending on your hair length and desired texture.
Step 4: Work It In
Use your fingers to scrunch your hair, enhancing the natural waves and adding volume. For a messier, beach-inspired look, twist small sections of hair while scrunching.
Step 5: Let It Air Dry or Blow-Dry
- Air Dry: For a relaxed, natural finish, let your hair dry on its own.
- Blow-Dry: For added volume and texture, blow-dry using a diffuser while scrunching your hair.
Step 6: Style as Desired
Leave it as-is for a laid-back, textured look, or combine with Mener Hair Clay for added definition and hold.
Pro Tips:
- Use on dry hair to refresh your style and add texture without needing a full wash.
Effortless style, natural texture—the Mener way.
How to Use Mener Hair & Beard Oil for Nourished, Healthy Hair
Keep your hair and beard looking sharp, smooth, and well-groomed with Mener Hair & Beard Oil. This lightweight, non-greasy formula nourishes, softens, and adds a healthy shine. Here’s how to get the best results:
Step 1: Start with Clean, Dry, or Damp Hair
For optimal absorption, apply the oil after washing your hair or beard. It works well on both dry and slightly damp hair.
Step 2: Dispense the Right Amount
Pour 2-3 drops of oil into the palm of your hand. For longer or thicker hair and beards, you may need a few extra drops. A little goes a long way!
Step 3: Warm It Up
Rub your hands together to evenly distribute the oil and activate its nourishing ingredients.
Step 4: Apply to Hair or Beard
- For Hair: Run your fingers through your hair, focusing on the mid-lengths and ends. Avoid the roots if you have fine or oily hair to prevent a greasy look.
- For Beard: Massage the oil into your beard, starting from the roots to the tips. Make sure to reach the skin underneath to keep it moisturised and itch-free.
Step 5: Style as Desired
Use a comb or your fingers to style your hair or beard. The oil will leave your hair soft, manageable, and lightly fragrant.
Step 6: Repeat as Needed
You can apply the oil daily or whenever your hair and beard need extra moisture and shine.
Pro Tips:
- Use it overnight for deep conditioning—just apply a bit more before bed and wake up to softer hair.
- Apply a drop to your fingertips to tame flyaways and add a polished finish.
Soft, strong, and effortlessly styled—the Mener way.
How to Use Mener Essential Facial Cleanser for Fresh, Clean Skin
Start and end your day with skin that feels refreshed, clean, and balanced using the Mener Essential Facial Cleanser. This gentle yet effective formula removes dirt, excess oil, and impurities without drying out your skin. Here’s how to use it for the best results:
Step 1: Wet Your Face
Splash your face with lukewarm water to open up your pores and prepare your skin for cleansing.
Step 2: Apply the Cleanser
Squeeze a small amount of the cleanser (1-2 pumps) into your palm.
Step 3: Lather and Massage
Rub your hands together to create a light lather, then gently massage the cleanser onto your face in circular motions. Focus on areas prone to oil and dirt buildup, like your forehead, nose, and chin.
Step 4: Rinse Thoroughly
Rinse your face with lukewarm water to wash away the cleanser and impurities. Make sure no residue is left behind.
Step 5: Pat Dry
Gently pat your face dry with a clean towel. Avoid rubbing, as it can irritate the skin.
Step 6: Follow with Moisturiser
For the best results, follow up with the Mener Facial Moisturizer to keep your skin hydrated and smooth.
Pro Tips:
- Use twice daily—morning and night—for consistently clear, fresh skin.
- Rinse with cool water after cleansing to help tighten pores.
Clean, fresh, and ready for the day—the Mener way.
How to Use Mener Facial Moisturizer for Hydrated, Healthy Skin
Lock in moisture and keep your skin looking smooth and refreshed with the Mener Facial Moisturizer. Lightweight and non-greasy, it’s designed to hydrate your skin without clogging pores. Here’s how to get the most out of it:
Step 1: Cleanse First
For best results, apply the moisturiser to clean skin. Use the Mener Essential Facial Cleanser to wash away dirt and prep your skin.
Step 2: Apply a Small Amount
Squeeze a small amount of moisturiser (2-3 pumps) into your palm.
Step 3: Warm and Distribute
Rub your hands together to evenly distribute the product.
Step 4: Massage into Skin
Gently massage the moisturiser into your face using upward, circular motions. Cover your entire face and neck for even hydration.
Step 5: Let It Absorb
Allow the moisturiser to absorb fully into your skin. It dries quickly, leaving your skin feeling fresh, smooth, and hydrated without any greasy residue.
Step 6: Reapply as Needed
Use morning and night, or whenever your skin feels dry and needs a hydration boost.
Pro Tips:
- Apply after shaving to soothe and hydrate the skin.
- Use consistently to maintain a healthy, natural glow.
Hydrated, smooth, and effortlessly fresh—the Mener way.
Mener
The Mener Full Force Collection
Share

